Getting your precious Rolex watch taken care of means stepping above and beyond what a normal watch maker or repair specialist could do and entering another dimension of care and maintenance. A Rolex repair specialist, just like a Rolex itself, is a different breed, one that has knowledge that is world’s apart from what traditional watch specialists know. These specialists often work at a Rolex service center, where they work around the clock (pun intended) to repair Rolexes and other high end watches.
A Rolex service specialist working in this center will use the utmost care to take a good look at your watch and tell you what has happened to it. If you happen to already know what has happened to the watch, this will help the specialist track down the parts needed and understand the work needed much faster. But if the watch just stops working one day and you have not the faintest idea why, the Rolex service technician still can take it apart and assess the damage. This is typical of any watch repair specialist, but again, Rolexes are quite different from the watches you see in display cases at jewelry shops.
The Rolex watch service offered by these Rolex service technicians is unique because these specialists have taken separate training on how to repair Rolex watches and only Rolex watches. They are skilled specifically for Rolex watch repair, even though many know how to fix any type of watch. But while all Rolex repair specialists can fix all watches, the reverse is not always true. Not every repair specialist can fix a Rolex … yet another reason a Rolex service technician should be consulted with for any watch repair involving a Rolex and not just any store out there.
With Rolex servicing, typically the watch is dropped off at a designated time and either the technician will speak with you directly about the issues at hand (pun intended, again) or he will call you once he has figured out the problem. Either way, you will know prior to the watch being fixed what is wrong with it. From there, you and the Rolex service technician decide the next steps to take, which usually involves him conducting the repair as recommended. Let him be the one to guide you toward the right process to fix your watch so that it feels brand new on your wrist and you can wear it with pride.